Zello support. Tap the channel picture in the top left corner.

Zello support. Questions? File a new support request! Enter your Zello username. Zello staff does not listen in on conversations in channels, but we do review flagged images reported from channels. Zello supports asynchronous messaging, so messages can still be sent even when the sender or recipient has lost their connection. Customize your profile and adjust your settings to best suit your needs. If your device is running Android 9 or later and you are experiencing problems with an external PTT button, it may be caused by interference from Google Assistant. Related to Jul 18, 2024 · Zello’s moderation team will review the reported content to assess whether it violates our Community Guidelines. ) Dispatch Hub Jun 26, 2024 · This article is written for: Zello Work Zello Friends & Family. Select the channel you wish to share. Android. Release the button and your message will be sent back to you. Resources for free app users. In Hold to talk mode, you must press and hold the PTT button as you speak. Private Group Conversations in Channels. This is the default mode. " Enter the numbered version of Zello you have installed on your device. iPhone Version Learn about product features and actions you can take to stay safe on Zello. For a detailed overview of what each status means, reference this support article. To submit a log, follow the instructions below for the type of device you're using. Aug 6, 2024 · This article is written for: Zello Work Zello Friends & Family. The messages sent to such contacts are This article is written for: Zello Work Zello Friends & Family. For information about Android options on Zello Work, please reference this support article. Jun 5, 2024 · Zello Work includes more advanced features to benefit workplace communications, so we want to make sure that people using Zello at work are able to take advantage of these additional perks! What happens once I start a trial? For more information on starting a free trial on Zello Work, check out this support article. Jul 2, 2024 · What is Zello Work?: Provides information about Zello Work, our paid subscription service; Support: View support FAQs, send in problem reports, adjust permissions and advanced settings; Signing out. Help center for individuals using the Zello free app with friends and family. Jul 10, 2024 · For security reasons, we cannot manually change the email address associated with a Zello account. This article only applies to the iOS version of Zello. Oct 24, 2024 · Support . For help enabling auto-volume on Zello Work, please reference this support article. For help using remote control on Zello Work, please reference this support article. Fragen zur Verwendung von Zello? Wir haben Sie abgedeckt. Once messages have been deleted from your History, they cannot be restored. zendesk. Jul 9, 2024 · This article is written for: Zello Work Zello Friends & Family. Start by selecting the Zello contact or channel you wish to talk to. If you are having trouble with disruptive users in your channel, you can adjust the channel type, assign additional moderators and administrators, and password-protect the channel. Discover how Zello Friends & Family can help you connect through the power of voice. Nov 28, 2023 · This article is written for: Zello Work Zello Friends & Family. Moderators can assist with channel moderation by taking the following actions against disruptive channel subscribers: 1 day ago · This article is written for: Zello Work Zello Friends & Family. Tap the three dots icon in the top right corner of the screen. Contact Us; Careers Jun 3, 2024 · This article is written for: Zello Work Zello Friends & Family. Scroll to the Channel options section. Oct 21, 2024 · This article is written for: Zello Work Zello Friends & Family. If Zello staff members detect a violation of our Community Guidelines from your account via a report from another user, your account may be banned from Zello. Tips. Zello Friends & Family Toggle navigation menu. com. Select "echo" in your contacts list, press and hold PTT button while speaking. If you'd like to invite friends to join your channel, follow the steps below for the type of device you're using. Follow the steps below according to the device you're using to change the email address associated with your Zello account. How do I change my language on Zello? This article is written for: Zello Work Zello Friends & Family. To access the options page, tap the vertical dots iconin the upper right corner. For information about data bandwidth use, please reference this support article . For Businesses. 5. To see the version number, go to Options > Support. For questions about a specific language or feedback on translations, please reach out to support@zello. Contact customer support. Anyone in the group can rename the conversation. Some phone carriers may charge for data separately, so be sure to check for any rates and data caps on your service plan. 4. Customer support. For more information on channel moderation, please reference this support article. If you do not have one, input "N/a. Oct 24, 2024 · This article is written for: Zello Work Zello Friends & Family. Once a channel is blocked, it cannot be recovered. To sign out of your Zello Friends & Family account, follow the instructions below. Unless you sign out from Zello, the app runs in the background regardless of your status. Sep 6, 2024 · This article is written for: Zello Work Zello Friends & Family. To prevent Zello from automatically opening when you turn on your device or when you receive messages, disable the auto-start feature by following these steps: 1. Tap your profile picture icon in the upper left corner. To change the email address connected to your Zello account, follow the steps outlined in this support article. What languages can I use Zello in? Zello can be used in many different languages, and we are constantly adding additional translations to improve the experience of users around the world. Help center for companies using a Zello Work private network. Sending live voice messages on Zello using our push-to-talk button is easy! To get started, follow these steps: 1. Questions about how to use Zello? We’ve got you covered. Help: Tap to open Zello's Knowledge Base, where you can review support articles and submit tickets to our support team. Select Sign out. If you cannot find the version number, input "Unknown. Zello stores your conversation history with your channels and contacts on the individual device where the messages were received. 3. Trial Zello Work Zello Work Knowledge Base Submit a request Channels Using Zello Friends & Family on Lock Screen and HUD (iOS) Why does my iPhone still play messages after I've silenced it? Adjusting a particular user's volume when in a channel May 30, 2024 · This article is written for: Zello Work Zello Friends & Family. When disabled, Zello establishes connection first and then streams the message. This article only applies to Android users. Trial Zello Work Zello Work Knowledge Base Submit a request General information Apr 17, 2024 · This article is written for: Zello Work Zello Friends & Family. If you experience a problem while using Zello, you can submit a log to help us investigate. Sep 24, 2024 · This article is written for: Zello Work Zello Friends & Family. Select Profile. com or submit a ticket for more tailored support. Trial Zello Work Zello Work Knowledge Base Submit a request Manage account Oct 24, 2024 · This article is written for: Zello Work Zello Friends & Family. If necessary, they will send a warning, ban the reported user, or block the reported channel. In these cases, we suggest creating a new Zello account and taking additional steps to prevent future hacks. Still have questions? Email our Friends & Family support team at support@zello. Problem reports are detailed logs that allow Zello's team to diagnose unexpected app behaviors. Press and hold the circular push-to-talk (PTT button). The user you transfer to must be a moderator of the channel. There are two methods for quickly switching between concurrent conversations with your contacts. The differences between these two roles are outlined below. Jul 2, 2024 · Support: Contains information about which version of the app you are using, includes help, third party info, and advanced settings, and allows you to report problems to Zello’s Support team; Deleting account. com). iOS. Even if you just use Zello for fun with friends and family, we still want to ensure you have a great experience! Zello Support Center. This article only applies to the Android version of Zello. This feature is only available for Android users. For help testing audio with Echo on Zello Work, please reference this support article. Statuses allow you to customize how you receive messages on Zello and whether you hear them live or not. Zello support staff cannot assign channel moderators. These reports provide comprehensive data on Zello's actions and errors, and can be sent from either an individual's device or the management console. You can choose from the following statuses: Available, Busy, Solo and Offline (Standby Oct 24, 2024 · This article is written for: Zello Work Zello Friends & Family. Tap your profile picture in the top left corner of the screen. Channel owners are responsible for assigning channel moderators, so you'll need to reach out to the owner of the channel you wish to moderate. Password Reset Oct 24, 2024 · This article is written for: Zello Work Zello Friends & Family. Trial Zello Work Zello Work Knowledge Base Submit a request Setting up the RugGear RG650 Updated October 18, 2019 15:35 Oct 24, 2024 · This article is written for: Zello Work Zello Friends & Family. Unlike private channels, new users are invited instead of entering a password or being granted trusted status. For more information about how content is reported on Zello, please reference this support article. For more information about assigning channel moderators, please reference the appropriate user guide for your device (Android, iOS). Support for free users. If Zello Friends & Family is draining your device's battery, try implementing the following steps: Use a WiFi connection instead of cellular when possible. If your account has been banned, you’ll see a notification when you open or attempt to log in to Zello. You can also limit conversations in channels to select subscribers in order to increase privacy. For help reporting problems on Zello Work, please reference this support article. Input your desired address in the Email address field. Input and save your new password. Select Zello Friends & Family Toggle navigation menu Trial Zello Work Zello Work Knowledge Base Submit a request Blocking, reporting, and channel moderation Customer Support Ticket. Configuring Zello on a Talkpod N50 network radio Configuring Zello on an Inrico T199 or TYT W700 network radio List of all hands-free, headset, speaker/mic accessories for Zello Jun 25, 2024 · Certified accessories have been tested in-house to work with Zello in push-to-talk mode while running in the background. Third party info: Tap to review information about Zello's use of third-party apps. Mobile and Desktop Apps support. All messages send to your contacts on Zello are end-to-end encrypted. For help resetting your password on Zello Work, please reference this support article . For help using VOX mode on Zello Work, please reference this support article. Group conversations allow you to quickly create conversations with a group of Zello Friends & Family users. Channel Moderators. For information about battery conservation on Zello Work, please reference this support article. Related to password account email address privacy Sep 23, 2024 · Zello Work includes support for a radio gateway solution that lets you seamlessly integrate your existing two-way radio network to Zello smartphones. Jun 6, 2024 · Yes, Zello Friends & Family is completely free to use. gmail. You can choose from the following statuses: Available, Busy, Solo, and Offline (Standby). For Zello subscription customers with a private network, let us know your technical or billing issue and we’ll set up a ticket and get it figured out. For step-by-step instructions on creating group conversations, check out this support article. Related to Zello Friends & Family Toggle navigation menu. The contacts capable of receiving offline messages will show as ‘Standby‘ in your list with a green circle status icon. Activating VOX Mode. Voice-activated (VOX) mode allows you to use Zello hands-free by using your voice to trigger a transmission. Tap the channel picture in the top left corner. Call Setup. Select Change password. To delete your account and data from our servers: Tap on your profile photo in the top left corner to open your profile Zello Friends & Family Toggle navigation menu. If you are using an external PTT button, you may wish to disable the PTT button on your device to prevent accidental transmissions. You do not need to verify your email address to use Zello Friends & Family, although certain channels require a verified email to join. Trial Zello Work Zello Work Knowledge Base Submit a request Zello statuses Oct 28, 2024 · This article is written for: Zello Work Zello Friends & Family. Open the talk screen of any contact or channel. Jun 11, 2024 · For more information about channel moderation, please reference this support article. Jul 8, 2024 · If you are using Zello to socialize with friends, family, and other Zello users around the world, the free version of Zello is for you. For help enabling toggle mode on Zello Work, please reference this support article. Select the My channels tab. There are two activation methods for the push-to-talk (PTT) button: Hold to talk and Toggle mode. Select Set email and phone. Tap Channels on the menu bar at the bottom of the screen. This article is written for: Zello Work Zello Friends & Family. Jun 28, 2024 · Try using an account from a more common email provider (i. 1. For the Free App. First, you can use the Recents tab, which lists recently active conversations. If you've forgotten the password to a channel that you own, follow the instructions below to change it. Icon Meanings Support. (Note: Both Zello Work and free Zello can be integrated with radio gateway solutions. You’ll continue to receive messages and notifications. Trial Zello Work Zello Work Knowledge Base Submit a request Settings Support-Center. Tap the vertical dots icon in the top right corner. Tap on any of the listed contacts or group conversations to open the talk screen. 2. Statuses allow you to customize how you receive messages on Zello and whether you hear them in real-time or not. e. Tap the vertical dots icon in the top right corner of the screen. Would you like to search our Zello Work knowledge library first? Otherwise, please fill out the form below to open a ticket with our support team. Select the edit icon to the name of the channel. Please note that we are not able to provide in-depth technical support for Zello Friends & Family users with specific accessories beyond standard iOS and Android devices. This feature is only available on Android. Follow the steps below to change the audio output between your device's earpiece, speaker, and any Bluetooth devices you wish to use. If you know your password, you can reset it through your account profile in the app by following the instructions below. Sign into your Zello account here. Report a problem: Submit problem reports immediately after a problem occurs to send a log file from your device to our support team. Zello uses icons to represent these instances, which are explained in detail below. Enable asynchronous message delivery: When enabled, Zello will record audio messages immediately after you press the PTT button and deliver messages asynchronously while minimizing delay. For help managing your status on Zello Work, please reference this support article. Trial Zello Work Zello Work Knowledge Base Submit a request Android Using Car Mode (Android) Sep 24, 2024 · This article is written for: Zello Work Zello Friends & Family. To delete your History, follow the instructions below. " Everything you need to know to set up your account and start using Zello Friends & Family. Free app help center. If you're a Zello Work user, please reference this support article. To do so, follow the instructions below according to the type of device you're using. Channel owners can assign moderators and administrators to help manage their channel. For more information on community moderation of Zello channels, please review this support article. Trial Zello Work Zello Work Knowledge Base Submit a request Contacts Group Conversations Oct 22, 2024 · This article is written for: Zello Work Zello Friends & Family. When someone is off the coverage or doesn’t have the app currently running, you still can send them a message. . If you are using Zello to help you with your job, Zello Work is a better option since it provides a wide array of additional features specifically catered to the workplace. Android Using Car Mode (Android) Auto-Volume (Android) Disabling Google Assistant Jun 26, 2024 · This article is written for: Zello Work Zello Friends & Family. If you wish to transfer a channel you own to another user, follow the instructions below. gwx fjj bjfi rkim gnzze npswx xdrkestq rwm fnrd rnb